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What kind of training and support is provided to new franchisees?

Rahat Group is dedicated to empowering new franchisees entering the Hajj and Umrah industry. We offer comprehensive training programs that cover every aspect of Hajj and Umrah travel, including Operations, Marketing, and Customer service. Our expert guidance ensures you are well-prepared for IATA registration and securing a Hajj quota, setting you up for success from day one.

How long does it take to start operating as a Hajj & Umrah franchisee?

With our support, becoming a Hajj & Umrah franchisee typically takes just a 10-15 Days. We provide comprehensive guidance throughout the entire process, from registration to full operation, ensuring a smooth and efficient setup.

Do you provide marketing and sales support?

Yes, we offer comprehensive marketing and sales support to all our franchisees. This includes digital marketing, branding, and lead generation strategies designed to help you effectively reach your target audience and grow your business. With Rahat Travels of India, you'll have all the tools you need to succeed in the Hajj and Umrah industry.

What is the booking process for clients?

We provide a user-friendly online booking system that simplifies the reservation process, making it easy for clients to book their Hajj and Umrah packages. Additionally, we offer dedicated customer support to assist clients every step of the way, ensuring a smooth and hassle-free booking experience.

How do you handle customer inquiries and complaints?

We have a dedicated customer service team committed to addressing all inquiries and complaints promptly and effectively. Our team ensures that every client receives timely and professional assistance, enhancing their overall experience with Rahat Travels of India. We Provide 24*7 Customer Support.

What is the expected return on investment?

The return on investment (ROI) can vary depending on factors such as location, market conditions, and your business acumen. However, we will provide you with estimated projections to help you plan and understand the potential of your investment.

Are there any restrictions on package pricing or offerings?

We provide detailed guidelines for package pricing and offerings to ensure consistency and maintain high-quality standards across all services. This helps you deliver a reliable and exceptional experience to your clients.

What is the support structure for franchisees?

We offer ongoing support that includes continuous training, marketing assistance, and operational guidance to help you thrive in the Hajj and Umrah industry. Our support ensures that you stay updated with best practices and industry standards while effectively managing and growing your business.

 Do I need relevant experience in the travel industry?

Experience in travel industry is preferred but is not a show stopper for people who have passion for the travel industry, adequate business acumen, leadership traits, proven management capabilities and an ability to adapt to a constantly changing and evolving travel industry is preferred.

 What all products does Rahat Group deal in?

Franchisees are involved in exclusive selling of Rahat Group offerings like domestic and international flight tickets, hotels, holidays, group movements, charter products, travel insurance and other travel related products. A retail store is not allowed to sell products of any other.

 What is the potential for earnings?

Franchisee gets a fixed commission on fixed departures holidays, a percentage based commission on different customized products of holidays and hotels.

 Is the franchise fee refundable?

No, franchise fee is non-refundable and is applicable for a period of 3 years. This agreement is renewable on the basis of the performance of the store.

 Who will build my store?

The franchise will be responsible for internal communication branding and project work of the store. Rahat Group marketing team will assist the franchise to select the location and to maintain the standard of store specifications.

 What support would be given by Rahat Group ?

1. Operational Support through business and program management teams
2. Marketing support to conduct local activities
3. Guidelines for recruitment
4. Training and Development Support
5. Store Launch
6. Special products and offers on need
7. Technological support

 Will I get recruitment and training assistance?

Rahat Group assists franchise stores with guidelines on recruitment of suitable staff. Training is an intergral part of Rahat Group franchisee busines and is done through buddy training programs and regular process & product training workshops.

 Is location an important selection criterion?

Yes, location is an important selection criterion and the store should ideally be at a high footfall area, with a good frontage and signage space, preferably at high street, shopping malls or commercial complexes.